Terms & Conditions

✅ Terms & Conditions — TRIVES 

Welcome to TRIVES

These Terms & Conditions govern your access to and use of the TRIVES website (clothingtrives.com) and your purchase of our products. By using our website or placing an order, you agree to these Terms.

If you do not agree, please discontinue use of our website.

1. About Us

Business Name: TRIVES
Business Type: Online Clothing Store
Country of Operation: Sri Lanka

2. Use of Website

You agree not to use our website for:

  • Illegal or unauthorized activities

  • Uploading harmful code or malicious content

  • Violating intellectual property rights

  • Attempting to disrupt site functionality or security

You must be at least 18 years old or use the site under parent/guardian supervision.

3. Products & Descriptions

We aim to display product colours and images accurately. However, slight variations may occur due to screen settings or lighting.

All products are subject to availability. We reserve the right to limit or discontinue products at any time.

4. Pricing & Payments

  • All prices are in LKR (Sri Lankan Rupees)

  • Prices may change at any time without notice

  • We accept secure online payments through approved payment gateways

If pricing errors occur, we may cancel or adjust orders with prior notice.

5. Shipping

We deliver island-wide in Sri Lanka.

  • Standard delivery fee: LKR 250

  • Private Courier Service:  LKR 400

  • Free delivery for orders above LKR 10,000

For full details, please see our Shipping Policy page.

6. Returns & Refunds

We offer a 7-day return policy for unused items in original condition.

For full details, please refer to our Returns & Refunds Policy.

7. Order Cancellation

We may cancel orders if:

  • Product is unavailable

  • Fraudulent activity is suspected

  • Customer information is incomplete or incorrect

Customers may request cancellation before shipment is confirmed.

8. Customer Information

You agree to provide accurate and complete information when placing an order.
Incorrect details may result in delayed or failed delivery.

9. Intellectual Property

All content on the TRIVES website—including logos, images, text, designs, and product content—is our property and may not be copied or used without permission.

10. Third-Party Services

We may use third-party services for:

  • Payments

  • Shipping

  • Analytics & advertising tools

You agree to comply with third-party terms where applicable.

11. Privacy

We collect and use customer information according to our Privacy Policy.
By using our site, you consent to the collection and use of personal data.

12. Limitation of Liability

To the maximum extent allowed by Sri Lankan law, TRIVES is not liable for:

  • Indirect or consequential damages

  • Losses caused by courier delays or third-party services

Liability is limited to the purchase value of the product(s).

13. Governing Law

These terms are governed by the laws of Sri Lanka.
Any disputes will be subject to Sri Lankan court jurisdiction.

14. Contact Information

For questions regarding these Terms & Conditions, please contact us:

📧 Email: info@clothingtrives.com
📞 Phone: 0702954739